Privacy Policy
Welcome to Houselyt. We operate the website houselyt.com and provide professional roofing, home improvement, and maintenance services. We are committed to protecting your personal information and your right to privacy.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit our Site, request a quote, subscribe to our maintenance plans, or engage with our services.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
A. Information You Provide to Us
We collect information that you voluntarily provide when you express an interest in obtaining information about us or our services. This includes:
Contact Data: Name, email address, phone number, and physical property address for roofing inspections.
Project Details: Information regarding your roof’s condition, photos you upload of your property, and insurance claim details.
Billing Information: If you subscribe to a maintenance plan or pay for services, we collect credit card numbers and billing addresses (processed via secure third-party payment processors).
Communications: Any information you provide when you contact our support team or fill out a “Get a Quote” form.
B. Information Collected Automatically
When you visit Houselyt.com, our servers automatically record certain information, including:
Log Data: Your IP address, browser type, operating system, and the pages you visit.
Device Information: The type of device you use (mobile, tablet, or desktop).
Cookies and Tracking: We use cookies to track user activity and hold certain information to improve your browsing experience.
2. How We Use Your Information
Houselyt uses the collected data for various purposes intended to improve your service experience:
To Provide Services: To schedule inspections, perform roof installations, and manage your subscription plans.
To Communicate: To send you quotes, project updates, and administrative information.
For Marketing: With your consent, we may send you “Special Offers,” seasonal maintenance reminders, or newsletters.
For Insurance Claims: We may use your data to communicate with insurance adjusters on your behalf (with your explicit authorization).
To Improve our Site: To analyze how visitors use our website and to identify technical issues.
For Security: To protect our Site and business from fraud, cyber-attacks, or unauthorized access.
3. Legal Basis for Processing (For GDPR/International Users)
If you are located in a region with specific data protection laws, our legal basis for collecting and using your information depends on the context:
Performance of a Contract: We need your data to fulfill our roofing service agreement with you.
Consent: You have given us clear consent to process your data for a specific purpose (like a newsletter).
Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., improving our services).
Legal Obligation: We must comply with tax, safety, or building code laws.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share information in the following circumstances:
Third-Party Service Providers: We share data with vendors who help us with payment processing (e.g., Stripe, PayPal), email delivery, and website hosting.
Insurance Companies: If we are assisting with a storm damage claim, we share necessary documentation with your insurance provider.
Subcontractors: Professional technicians who may assist in your roof installation are given only the necessary contact and project details.
Legal Requirements: We may disclose information if required by law to comply with a subpoena or similar legal process.
Business Transfers: If Houselyt is involved in a merger or sale, your data may be transferred as a business asset.
5. Cookies and Tracking Technologies
Houselyt.com uses cookies to enhance your experience.
Essential Cookies: Necessary for the website to function correctly.
Analytics Cookies: Help us understand which pages are popular (e.g., Google Analytics).
Advertising Cookies: Used to show you relevant Houselyt ads on other platforms like Facebook or Google.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
6. Data Security
The security of your data is a top priority for Houselyt. We implement a variety of security measures, including:
SSL Encryption: All data transmitted through our forms is encrypted.
Access Control: Only authorized employees with a “need-to-know” basis can access customer files.
Regular Audits: We periodically review our data collection and storage practices to prevent unauthorized access.
While we strive to use commercially acceptable means to protect your Personal Information, remember that no method of transmission over the Internet is 100% secure.
7. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy.
Service Records: We keep roofing project data for the duration of your warranty (e.g., 10–25 years) to ensure we can honor our workmanship guarantees.
Marketing Data: We keep your contact info until you opt-out or “Unsubscribe.”
Legal Data: We retain financial records as required by tax laws.
8. Your Privacy Rights
Depending on where you live, you may have the following rights:
The Right to Access: You can request a copy of the data we hold about you.
The Right to Rectification: You can ask us to correct inaccurate information.
The Right to Erasure: You can request that we delete your data (subject to legal or warranty requirements).
The Right to Opt-Out: You can unsubscribe from marketing emails at any time by clicking the link at the bottom of the email.
To exercise these rights, please contact us at privacy@houselyt.biz.
9. Children’s Privacy
Our services are not directed at anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with data, we will delete it immediately.
10. Third-Party Links
Houselyt.com may contain links to other sites (like manufacturer websites or social media). We are not responsible for the privacy practices of those third-party sites. We encourage you to read their privacy policies.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this page periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or how Houselyt handles your data, please reach out to us:
By Email: info@houselyt.biz
By Phone: +1 212 639 9385
By Mail: 2 Lafayette St, New York, NY 10007, United States